FAQ

All trash must be bagged and tied within the bin. The lid on the bin must be able to close fully. Doing this helps keep our beautiful communities free from blowing trash and deters any wildlife from going through your trash. If you have extra bags, they can be left on top or on the side of the bin. You must let us know before hand. This will cost an additional trash fee of $45 and will be invoiced separately via the email we have on file.

While the time may vary week-to-week, you can expect your garbage to be picked up between 7:00am and 7:00pm on your designated garbage day. This varies due to ever-changing weather conditions, road construction, and general challenges that come with living in the mountains.

For standard pick-up, please have your bin at the road by 7:00 am on your scheduled pick-up day. For white glove service, be sure your bin is at the designated, agreed upon location.

The provided garbage bins fit approximately seven 13-gallon kitchen size trash bags. As a reminder, all garbage must be bagged and tied.

Yes. You may suspend your service upon request. If you decide to suspend your service for more than a month and would like to keep your bin, you must purchase your bin. Standard bins are priced at $75 and bear bins are priced at $300.

As a new customer, subscriptions received by Thursday at 3pm will be delivered a garbage bin on Friday. Service will begin on your scheduled pick-up day the following week. An email will be sent to you with further details.

We do not currently offer recycling. Please refer regularly to our FAQs for updates on our services and offerings.

If we are unable to pick up your garbage on your regularly scheduled day due to weather, you can expect communication from us via text or email.